FAQs
Yes, all online payments are processed using secure and authorised payment systems to ensure complete privacy and safety. Your credit or debit card details are fully protected throughout the transaction, and we do not store sensitive payment information. All payment data is securely removed from our servers once the booking process is successfully completed, giving you complete peace of mind when booking with us.
Please ensure you arrive at the car park in good time before your scheduled check-in. It’s important to arrive at your booked time to avoid any delays when dropping off your vehicle and to ensure a smooth, stress-free handover.
We charge a small booking fee to help us deliver a reliable, secure, and convenient airport parking booking service. Managing reservations requires significant investment in technology, customer support, and ongoing system improvements. This fee allows us to maintain high service standards, provide dedicated customer assistance, and ensure a smooth booking experience from start to finish—so you can book with confidence and enjoy the best possible customer experience.
Gate price refers to the amount you pay on the day of departure when you arrive at the car park and pay onsite without pre-booking. These walk-in prices are typically up to 60% higher than pre-booked online rates. To secure the best price and guarantee availability, we strongly recommend booking your airport parking in advance.
If you have booked a Meet and Greet parking service, you will need to leave your car keys with the parking provider so they can park your vehicle securely on your behalf. For some Park and Ride services, you may be allowed to keep your keys with you; however, this varies by provider. Please check the “More Info” section in your booking details for specific instructions related to your chosen service.